Refund Policy

Modern Bird Travels Refund Policy

1. Introduction

​

At Modern Bird Travels, we strive to provide excellent travel experiences. If you need to cancel or modify your booking, our refund policy outlines the terms and conditions.

​

2. Refund Eligibility

Refunds are subject to the supplier's cancellation policy and the type of booking.

​

3. Refund Types

- Full Refund: If the supplier cancels the booking or the cancellation is due to unforeseen circumstances.

- Partial Refund: If the cancellation is made within the supplier's allowed timeframe.

- No Refund: If the cancellation is made outside the supplier's allowed timeframe or due to non-refundable rates.

​

4. Refund Process

​

- Request: Submit a refund request through our customer support team.

- Processing Time: Refunds will be processed within 7-14 business days after receiving the request.

- Refund Method: Refunds will be made through the original payment method.

​

5. Cancellation Fees

​

- Supplier Fees: Cancellation fees may apply, depending on the supplier's policy.

- Agency Fees: Modern Bird Travels may charge a service fee for cancellations.

​

6. Non-Refundable Bookings

Some bookings, such as non-refundable rates or special offers, may not be eligible for refunds.

​

7. Travel Disruptions

​

In the event of travel disruptions, such as flight cancellations or natural disasters, we will work with you to find a solution. Refunds or rebooking options may be available, depending on the circumstances.

8. Contact Us

For any questions or concerns about our refund policy, please contact our customer support team:

Email: info@modernbirdtravels.com

Phone: 909-904-7940

​

By booking with Modern Bird Travels, you acknowledge that you have read and understood our refund policy.